Frequently asked questions

The night runs from 16:30 to 00:30 — from sunset into the small hours. Doors open at 16:30: come early to skip the queues and catch the sunset over the Strait.

This is an 18+ event. Bring a valid photo ID — you may be asked to show it at the entrance.

It's an outdoor summer event, so come ready: your ticket (QR) and a valid ID; sun protection (sunscreen, hat, sunglasses) since the music starts in daylight; comfortable shoes and a light layer for the late hours. An empty refillable bottle can come in handy. You won't need cash — the festival is cashless. For everyone's safety, glass, dangerous objects and professional recording gear aren't allowed; the full list of prohibited items will be published before the event.

Yes. The venue has accessible entrances and accessible toilets for guests with disabilities. If you have specific needs, write to us in advance at festival@atarashi.fr and we'll make sure you're looked after.

Once you're in, you can't leave and re-enter with the same ticket. If you leave the venue, your ticket is considered used and won't allow a new entry.

Ticket refunds follow the ticketing partner's policy (TicketSMS). Any unspent cashless credit is refundable separately through the Slesh app, between 3 and 17 August — see the Cashless page for details.

Early August in Messina is hot and sunny — highs around 31°C, warm humid evenings near 24°C, and roughly ten hours of sun a day. Since the music starts at 16:30 in full daylight, bring sunscreen, a hat and sunglasses, and drink plenty of water. After dark the sea breeze keeps things pleasant, so a light layer is all you'll need.